Privacy Policy

This Privacy Policy explains how Allooga (“we”, “our”, or “us”) collects, uses, discloses,
and protects your information when you use our website, software, or services (collectively, the “Platform”).
By accessing or using our services, you agree to the collection and use of information in accordance with this policy.

1. Information We Collect

We may collect the following types of data:

  • Personal Information: Name, email, phone number, business name, and address.
  • Client Data: Information you enter into the platform, such as customer names, bookings, invoice details, and notes.
  • Payment Details: Only collected and stored via secure, third-party payment processors (e.g., Razorpay, Stripe). We do not store credit card details directly.
  • Technical Data: IP address, browser type, operating system, access times, and device information.
  • Usage Data: Pages visited, features used, errors, and navigation behavior within the platform.

2. How We Use Your Information

We use your data to:

  • Provide and improve our services.
  • Generate and store invoices, customer records, and reports.
  • Communicate with you about account status, updates, and support.
  • Monitor usage, prevent abuse, and ensure platform security.
  • Comply with legal obligations and resolve disputes.

3. Data Security

We implement robust security measures including:

  • SSL encryption across all communications.
  • Regular backups and firewalled servers.
  • Restricted access to your data using role-based permissions.

We do not sell, rent, or share your data with third parties for marketing purposes.

4. Third-Party Services

We may use trusted third-party tools and services (e.g., cloud storage, payment gateways) to deliver functionality. These services may access limited user data only as necessary and are bound by confidentiality agreements and privacy standards.

5. Cookies & Tracking

We may use cookies and similar technologies to enhance your user experience and understand how our platform is used. You can disable cookies in your browser settings, but some features may not function properly.

6. Your Rights

Depending on your location, you may have rights including:

  • Accessing, updating, or deleting your personal data.
  • Objecting to or limiting the processing of your data.
  • Porting your data to another service.

To exercise your rights, contact us at: privacy@allooga.com

7. Data Retention

We retain your data for as long as your account is active or as needed to provide services. We may retain limited data for legal, compliance, or backup purposes after account closure.

8. Children’s Privacy

Our services are not intended for users under the age of 18. We do not knowingly collect information from minors.

9. Changes to This Policy

We may update this Privacy Policy occasionally. Any changes will be posted on this page with a new effective date. Continued use after changes means you accept the updated policy.

10. Contact Us

For any privacy-related questions, please contact: